Who is it for?

The Level 3 Business Administrator apprenticeship has been designed to develop the knowledge, skills and behaviours required for effective performance in administrative and operational roles, while supporting progression towards management responsibilities.

The programme provides learners with a comprehensive understanding of how organisations operate within a wider business environment, alongside the practical capability to apply this knowledge in the workplace. Learners will develop core competencies in communication, planning, problem solving, project delivery and the use of digital systems, ensuring they can contribute effectively to organisational performance.

Through a combination of structured learning, workplace application and ongoing professional development, the programme equips learners to add value within their role, support team and organisational objectives, and progress with confidence into more senior or management positions.

What can a learner expect?

This apprenticeship combines practical workplace learning with nationally recognised management and leadership development. It equips apprentices with the knowledge, skills, and behaviours needed to perform effectively in administrative and business support roles whilst developing their future leadership potential.

• Explore leadership concepts and management practices that support progression into supervisory and team-leading roles
• Improve your communication and stakeholder management skills.
• Develop a better understanding of managing priorities, deadlines and resources.
• Enhance your problem solving, analytical and decision making capabilities.
• Produce better MI and become more confident with data handling, analysis and reporting.
• Refine and develop new business processes and embed continuous improvement.
• Increase your confidence, workplace and personal effectiveness.

What can an employer expect?

• Increased understanding, awareness and emotional intelligence. – Learners who are stimulated to become better at what they want to do.
• Assurance that your people are properly equipped – With the skills, knowledge and understanding they need to achieve the objectives and outcomes the business expects.
• Employees who are motivated to drive continuous improvement and support the delivery of safe, efficient and person centred services.
• Helping to create / further embed a leadership and coaching culture – Where people demonstrate their commitment to supporting their own and others’ development and performance improvement.

Duration

13 months programme and 3 months End Point Assessment. 16 months in total.

Attendance Method

Group workshops, virtual tutorials and 1-2-1 executive coaching sessions and tutor support.