Handling Discipline, Grievance, Bullying and Harassment

AIMS:

• To define and understand discipline, grievance, bullying and harassment in the workplace, in the context of the law and organisational policies and procedures
• To discuss the role of the line manager in handling these concerns, and the importance of early intervention and resolution
• To enhance or refresh knowledge and skills and develop confidence in addressing issues promptly and effectively

LEARNING OUTCOMES:

Having attended this training programme participants will: –

• Understand the legal context and definitions of misconduct, grievance, bullying, harassment and other forms of discrimination
• Distinguish between informal and formal approaches and when each is appropriate, addressing issues at the earliest opportunity
• Follow fair and consistent procedures and processes to bring about improvements, hear and resolve concerns, and work to eliminate all forms of unacceptable or unlawful conduct
• Enhance or refresh knowledge and skills in handling challenging conversations and formal meetings; and participating in or conducting robust, neutral fact-finding or investigations
• Identify potential outcomes and understand how to reach fair decisions

This event will be held online, 9.30AM – 4.30PM.