Being a Resilient Councillor

Being a Resilient Councillor

Resilience focuses on the individual, and strengthening resilience enables the individual to tolerate and cope with adverse events more easily, without reducing performance. What do we really mean by resilience though? Is it something that anyone can develop?  And how does resilience affect performance, wellbeing and happiness?

In this workshop we will draw on experience of working with councillors, senior managers and staff across the public sector and the latest research, to explore how you can build greater personal resilience in yourself. We will share with you; tips, ideas and strategies on how making small changes can help you to develop and sustain resilience, as well as helping you develop a practical and realistic action plan.

Tutor:

Matt Smeed, North West Employers Associate

ILM Certificate in Community Mediation

ILM Certificate in Community Mediation

This four-day course to train as a Community Mediator is fully endorsed by the Institute of Leadership & Management (ILM). 

Mediation as a conflict resolution strategy in many community settings is a relatively new phenomenon. All too often interpersonal conflict, especially antisocial behaviour cases, neighbourhood disputes, family conflicts etc go unattended. They often end up with costly investigations – time, money, resources and personal trauma. Mediation offers an alternative process to conflict resolution. It allows parties to resolve problems and let go of their sense of grievance and mend broken relationships.  

Aim:

ILM Mediators are framed and accredited to help people resolve disputes and reach a mutually agreed solution. Our Mediators are trained to be impartial, meaning they do not take sides. 

Mediation is a structured process used across so many different professional and industries. Our trained Mediators use specialist communication and negotiation skills to resolve conflicts in a variety of contexts. If you work in legal, housing, environmental, community, planning, social work, antisocial behaviour, youth work, to name a few – then this course is for you. 

Professionals who attend our course will develop expertise to be better suited to todays demand for diverse capabilities. The ILM Programme introduces you to the techniques and skills needed to conduct successful mediations with a course option to continue your learning with hands on mediation assessment that gives you the practical skills to apply for ILM accreditation. 

Objectives:

This four day course will enable participants to:  

  • Understand conflict which includes an awareness of the feelings and patterns of behaviour that can be present 
  • Appreciate the conditions which enable mediation to act as a catalyst for constructive conflict resolution  
  • Be aware of the skills, behaviours and knowledge required of a mediator and of one’s own competence in these areas  
  • Understand and use the process of mediation  Use active listening skills required to develop rapport with disputants  
  • Develop ways of working that are impartial and which empower disputants to resolve their disputes themselves in a fair and realistic manner  
  • Use facilitation skills required to manage a face-to-face mediation and encourage disputants to negotiate a mutually acceptable agreement  
  • Develop ways of working with the difficulties and opportunities provided by the diversity of culture and lifestyles within the organisation  

Assessment Process:

Participants will undertake a mediation session during the programme, which will be evaluated by self, peers and the tutor.  

Within 12 months, participants will be required to provide a written case study of a live mediation they have undertaken, with a witness statement from either the ‘mediation sponsor’ or the disputants involved.  

NB – the endorsement should not be dependent on whether the disputants achieved a ‘written agreement’ but how effective the Mediator ‘managed the process’ 

Cost:

£750 per person plus ( member rate ) – Please note, for non-members a price will be provided upon completion of the booking form.

Please note, delegates must be able to attend all four dates in order to book this course. Dates for this course are Wednesday 15 January 2020, Thursday 16 January 2020, Wednesday 22 January 2020, Thursday 23 January 2020.

 

ILM Level 3 Award and Certificate in School Business Management

ILM Level 3 Award and Certificate in School Business Management

Is this for you?

These are designed for aspiring practicing School Business Managers. You will gain broad understanding of the context and tasks associated with a School Business Manager role.

What can you expect?

You will develop skills and experience in the areas of finance, human resources, procurement, leading support services, infrastructure and marketing as well as supporting the development of general management skills and behaviours.

The Award consists of 2 units, which can be completed in 2 months:
• Understanding leadership
• Solving problems and making decisions

The Certificate consists of 6 units, which can be completed in 12 months:
• Understanding leadership
• Solving problems and making decisions
• Understand how to establish an effective team
• Understand how to motivate to improve performance
• Planning and allocating work
• Management communication

ILM Level 7 Certificate and Diploma in Executive Coaching and Mentoring

ILM Level 7 Certificate and Diploma in Executive Coaching and Mentoring

Is this for you?

These programmes are among the ILM’s most senior qualifications. They are designed for senior managers or HR / OD professionals; who want to develop their coaching and mentoring expertise or to establish coaching at an organisational level. They are ideal for professional coaches and mentors seeking to enhance and accredit their experience with a nationally recognised qualification.

What can you expect?

You will learn how to build the context, strategy, culture and processes for coaching and mentoring at a senior and strategic level. You will critically review your emotional intelligence; values; interpersonal and communication skills to assess your competence as a coach or mentor.

The Certificate consists of 4 themes, which can be completed in 6 months:
• Coaching and mentoring in a strategic environment
• Performing effectively and ethically as an executive coach and mentor
• Working with executive clients
• Professional practice (20 hours)

The Diploma consists of 4 themes, which can be completed in 9-12 months:
• Coaching and mentoring in a strategic environment
• Performing effectively and ethically as an executive coach and mentor
• Working with executive clients
• Professional practice (100 hours)

ILM Level 5 Certificate and Diploma in Leadership and Management

ILM Level 5 Certificate and Diploma in Leadership and Management

Is this for you?

These programmes are designed for aspiring and practicing middle managers. To help them to develop their skills and experience. It will help improve performance and prepare for middle and senior management responsibilities.

What can you expect?

You will see growth in your professional capabilities. You will gain valuable experience of working on and improving organisational issues. You will grow and develop as leaders and managers.

The Certificate consists of 6 units, which can be completed in 6 months:

You will cover a range of leadership and management issues.
• Becoming an effective leader
• Managing projects in the organisation
• Understanding financial management
• Management coaching and mentoring
• Leading innovation and change
• Developing critical thinking

The Diploma consists of 7 units, which can be completed in 12 months:
• Becoming an effective leader
• Managing projects in the organisation
• Understanding financial management
• Management coaching and mentoring
• Leading innovation and change
• Developing critical thinking
• Managing own CPD plan

Personal skills