A Healthier Workplace

A Healthier Workplace

At North West Employers, we recognise that health & wellbeing is an important topic on the agenda for all Local Authorities across the North West. We are inviting our members to join us in an opportunity to network with peers as well as share best practice and hear from experienced, cross-sector speakers about the work that they are doing to make their organisations a healthier place to be.

See below the exciting agenda we have lined up for you:

Julie Kemp, Workforce Development Manager, Carlisle City Council

Delivering Wellbeing at Carlisle City Council:

Carlisle City Council will share their experience of working with the Better Health at Work Award and how this has helped them to identify and focus on wellbeing initiatives across a busy Council. Including mental health, health surveillance, menopause, lunch time learning and evaluating wellbeing delivery.

Jeannette Jackson, Business Wellbeing Expert & Nutritional Biochemist, Manchester Stress Institute

Feeding the Executive Brain:

The food we eat can have a direct positive or negative impact on our mental and physical wellbeing. Most of us know what ‘healthy’ foods to eat but during times of stress or fatigue we may crave foods that are less than healthy. Here nutritional biochemist Jeannette Jackson discusses how to feed the executive brain to reduce cravings and improve memory, concentration and focus for enhanced performance at work.

Zanele Sibanda, Head of Internal Distribution, Towergate Health & Protection

Health and wellbeing benefits at work, more than just a nice perk:

Wellbeing, and particularly mental health, has gained prominence in recent years as an important element for employers to consider as part of an overall wellbeing package. This is helping to reduce the taboo against talking about mental health at work, however, there is still a long way to go. The presentation will be a thought leadership piece around Towergate’s knowledge and experience in the provision of health and wellbeing benefits by employers; and how employees can see the value of the perks and benefits provided by their employer.

Chivonne Preston, Chief Executive Officer, Mindfulness in Schools Project

How does mindfulness support health and wellbeing in education?:

How can mindfulness support health and wellbeing in education? This 15 minute overview will outline the challenges facing the education sector as they prepare learners as employees of the future, and describe how mindfulness can benefit the health and wellbeing of teachers and staff in schools, as well as the children and young people they teach.

Emily Brierley, Youth Patron, Mindfulness in Schools Project

My experience of mindfulness:

Emily, who was a victim of the Manchester Arena terrorist attack in May 2017, will talk about her experience of mindfulness, how it has helped her health and wellbeing, and how mindfulness can help to support other young people and victims of trauma.

Please note that places are allocated on a first come, first serve basis. This event is for members of North West Employers only, as part of your membership with us.



Being a Resilient Councillor

Being a Resilient Councillor

Councillors’ roles are constantly evolving and we understand that as local politicians, there are a number of demands that you have to juggle. This changing role was reflected in “The 21st Century Councillor” research (University of Birmingham, 2016) along with some key skills and behaviours that would support councillors.

One of these themes was resilience; resilience focuses on the individual, and supports you in coping with adverse events without reducing performance whilst improving your wellbeing and happiness?

Drawing on our experience of working with councillors and the latest research. This workshop will combine tips, ideas and strategies on how making small changes can help you to develop and sustain resilience, as well as helping you create a practical and realistic action plan.


Matt Smeed, North West Employers Associate

ILM Certificate in Community Mediation

ILM Certificate in Community Mediation

This four-day course to train as a Community Mediator is fully endorsed by the Institute of Leadership & Management (ILM). 

Mediation as a conflict resolution strategy in many community settings is a relatively new phenomenon. All too often interpersonal conflict, especially antisocial behaviour cases, neighbourhood disputes, family conflicts etc go unattended. They often end up with costly investigations – time, money, resources and personal trauma. Mediation offers an alternative process to conflict resolution. It allows parties to resolve problems and let go of their sense of grievance and mend broken relationships.  


ILM Mediators are framed and accredited to help people resolve disputes and reach a mutually agreed solution. Our Mediators are trained to be impartial, meaning they do not take sides. 

Mediation is a structured process used across so many different professional and industries. Our trained Mediators use specialist communication and negotiation skills to resolve conflicts in a variety of contexts. If you work in legal, housing, environmental, community, planning, social work, antisocial behaviour, youth work, to name a few – then this course is for you. 

Professionals who attend our course will develop expertise to be better suited to todays demand for diverse capabilities. The ILM Programme introduces you to the techniques and skills needed to conduct successful mediations with a course option to continue your learning with hands on mediation assessment that gives you the practical skills to apply for ILM accreditation. 


This four day course will enable participants to:  

  • Understand conflict which includes an awareness of the feelings and patterns of behaviour that can be present 
  • Appreciate the conditions which enable mediation to act as a catalyst for constructive conflict resolution  
  • Be aware of the skills, behaviours and knowledge required of a mediator and of one’s own competence in these areas  
  • Understand and use the process of mediation  Use active listening skills required to develop rapport with disputants  
  • Develop ways of working that are impartial and which empower disputants to resolve their disputes themselves in a fair and realistic manner  
  • Use facilitation skills required to manage a face-to-face mediation and encourage disputants to negotiate a mutually acceptable agreement  
  • Develop ways of working with the difficulties and opportunities provided by the diversity of culture and lifestyles within the organisation  

Assessment Process:

Participants will undertake a mediation session during the programme, which will be evaluated by self, peers and the tutor.  

Within 12 months, participants will be required to provide a written case study of a live mediation they have undertaken, with a witness statement from either the ‘mediation sponsor’ or the disputants involved.  

NB – the endorsement should not be dependent on whether the disputants achieved a ‘written agreement’ but how effective the Mediator ‘managed the process’ 


£750 per person plus ( member rate ) – Please note, for non-members a price will be provided upon completion of the booking form.

Dates are to be confirmed

Mental Health Training for First Aiders

Mental Health Training for First Aiders

Many people suffering from mental illness remain silent for a variety of reasons – guilt, trust, embarrassment, a belief that no one will believe them, fear, shame, stigma, a sign of weakness, but what is clear is that not being able to confide in another person is high on the list.


  • To understand what Mental Health is.
  • To identify different aspects of Mental Health
  • Learn the Skills, Behaviours and Knowledge required to undertake the role
  • Be able to undertake Organisational Audits
  • Be able to sign-post to other support mechanisms
  • Embed learning by sharing experiences and using real-life case studies to practice what you have learnt

By the end of this two-day course Mental Health First Aiders will be able to:

  • Describe in-depth what mental health is, how it can manifest itself and the effects on the well-being of individuals
  • Recognise the signs, symptoms and triggers of common workplace mental health issues
  • Establish the skills, knowledge and behaviours a Mental Health First Aider requires
  • Create the boundaries and ground rules in which a Mental Health First Aider will operate
  • Identify and sign-post people to different forms of help and support available
  • Demonstrate the behaviours and skills in the helping relationship
Please note that this course works from both participants’ experiences and other real-life case studies. The subject areas and content can be upsetting and distressing. If anyone feels overwhelmed, they can take a “time out” or leave the course at any time without any pressure. If would be participants wish to discuss the content, a confidential conversation can be booked with the tutor. Likewise, both during and following the workshop any issues raised can be discussed in private with the tutor.


£200 + VAT per person ( member rate ) – Please note, for non-members a price will be provided upon completion of the booking form.

Please note, on our regional courses there is a maximum of 15 places available; first come, first served.

This course can also be run in-house at a cost of £2500 + VAT saving £500 (this equates to £166.60 p/p for both days)

ILM Level 5 Certificate and Diploma in Leadership and Management

ILM Level 5 Certificate and Diploma in Leadership and Management

Is this for you?

These programmes are designed for aspiring and practicing middle managers. To help them to develop their skills and experience. It will help improve performance and prepare for middle and senior management responsibilities.

What can you expect?

You will see growth in your professional capabilities. You will gain valuable experience of working on and improving organisational issues. You will grow and develop as leaders and managers.

The Certificate consists of 6 units, which can be completed in 6 months:

You will cover a range of leadership and management issues.
• Becoming an effective leader
• Managing projects in the organisation
• Understanding financial management
• Management coaching and mentoring
• Leading innovation and change
• Developing critical thinking

The Diploma consists of 7 units, which can be completed in 12 months:
• Becoming an effective leader
• Managing projects in the organisation
• Understanding financial management
• Management coaching and mentoring
• Leading innovation and change
• Developing critical thinking
• Managing own CPD plan

Personal skills