Frequently Asked Questions
Find answers to frequently asked questions instantly or if your question is still unanswered please don’t hesitate to call or email us:
T/ 0161 834 9362
Established in 1917 by local authorities as an independent organisation, we have a proud tradition of supporting public service organisations. The organisation is funded by a mixture of member subscriptions and income earned through not for profit consultancy services. Our governance is provided by an Executive Board of councillors from across the North West.
Our primary role is to provide support to our member organisations and capitalise on our formal and informal influencing role with national and regional organisations and groups to benefit the North West. As an Employers’ Organisation we work closely with the LGA to ensure employers have the advice and support they need and at a regional level we work with the trades unions on key issues.
We are committed to improving public services and have a unique role as a connector across the public sector in the region. We know the power of networking and bringing people together so we ensure that we are always looking for opportunities to connect people, ideas and practice around key public service reform and policy challenges. We have developed strong collaborative relationships with partners across health, civil service, voluntary sector and trades unions.
North West Employers is a not for profit membership organisation providing an extensive range of advice, development and opportunities in the areas of Leadership, Governance, Workforce, Connecting and Networking to the 41 local authorities and their partners across the North West and beyond. You can read more about our priorities and ambitions for 2015 HERE
North West Employers is not a recruitment agency. We offer a full range of recruitment services to support you through all key stages of the recruitment process; including personality assessments, psychometric testing, customised work-related exercises, tailored assessment centers and comprehensive feedback
Our events and courses can be found in our ‘Events’ section on our website where you can search the calendar, see what events are coming up, and look through our networking opportunities. When you click on the event you will see the description, time and location. On the right hand side of the page there is a booking form for you to complete and once submited your place will be held for you. You will receive a confirmation email securing your place within 48 hours.
Some of our events are open to non-members and this should be stated in the event description. To find out if you are eligible complete the booking form of your chosen event or course and you will be contacted by a member of our team. Non-members are charged an additional 30% on top of our standard member rates for paid events and courses.
Cancellations should be made in writing via email to our events team at least 30 days before the date of the course to ensure you do not incur any fees. Cancellations made after this date will be charged at the full rate.
For events that are free of charge, you must cancel your place in writing via email to our events team 24 hours before the date of the event.
You are able to send a substitute but you must let us know in writing at least 2 days prior to the event by emailing firstname.lastname@example.org. Where an event has specified a particular level or professional group, then substitutions should meet this criteria.
Dress code is purely up to the individual but the norm is usually smart casual. For in-house events this will depend on your organisations policy.
If you wish to commission an in-house event you can speak to any member of our Business Delivery Service or Commercial teams by telephoning 0161 834 9362 or emailing email@example.com.
North West Employers do provide in-house training and consultancy services to non-member organisations, please telephone 0161 834 9362, or email us with your requirements.
For regional events, once you have booked your place and it has been confirmed you will be invoiced within one week following the date of the event. Invoices are sent by email to the address entered on the nomination form.
In-house events are invoiced two weeks after the event when we have received the trainers expenses which means you only receive one invoice instead of two. This invoice will be sent to the commissioner or to the person stated on the Purchase Order.
You can subscribe to our newsletter on any page of the website. Please scroll down to the bottom of the webpage to the pink banner. On the right hand side is the Newsletter Sign Up – enter your email address and press ‘Sign up’. If you would like to be added to any of our network circulation lists, please email firstname.lastname@example.org outlining which network/s group you would like to be added to.
On the bottom of the most recent email of the newsletter ‘Connect’ you will see a link that says ‘unsubscribe from the list’ and you will be prompted for your email address. This will then remove your contact details from our mailing list.
If you do not have access to the latest newsletter then please email email@example.com and request for your contact details to be removed from our newsletter circulation list.
If you wish to give feedback comments or if you wish to make a complaint then you can do this by emailing the Business Delivery Officers.