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COVID-19 Support

Our Ongoing Support…

Leaving the office in March to work from home for ‘a few weeks’, none of us would have ever imagined we would still be here 9 months later; let alone having experienced a national lockdown twice! It’s safe to say it has been 9 months of uncertainty but we have seen amazing examples from across the North West, and beyond, of how organisations have come together to overcome the unexpected challenges that have been thrown our way- a huge well done to all of us!

Most of us are now fairly comfortable working in the digital world and managing our teams remotely has become the new norm; in fact, the role of managers has become more crucial than ever during this crisis as there is an implicit expectation for staff to feel trusted to deliver. In addition to every day duties, managers are now finding themselves becoming mental health first aiders, boundary setters, resilience builders and coaches!

Formal Council meetings are also taking place again and most of the ‘usual’ elements of our day to day working life are back to normal, virtually! So as we head into winter and come out of another lockdown, finding ourselves in a tier system with tighter restrictions than before, it isn’t so much about reorganising or changing the way we work to get the job done, as it is about focusing on ourselves and our mental health so that we can get through this together.

A second lockdown certainly unveiled new challenges for us all; over the past few weeks, mentions of “Zoom fatigue” have popped up more and more on social media, and Google searches for the same phrase have steadily increased since early March. It is now more important than ever for the focus to be on our physical & mental wellbeing and because of this, we wanted to take the opportunity to remind you of the support and resources available to you and your teams;

As you would expect, we will continue to keep a watchful eye on any changes to national HR guidance and our HR Advice line and specialised support continues as normal; along withour monthly HR webinars. Meetings and activities will still be delivered via digital platforms and our consultancy work and additional support continues to be available through digital solutions wherever possible. In particular, we have developed a new programme aimed at managers who want to build their confidence in managing remotely; The Essentials of Remote Working. Contact support@nwemployers.org.uk for more information.

We are also constantly updating the range of resources that are available to you. This library of resources includes bite sized learning around agile squad working and practical guidance and support to help Councillors connect with their communities via social media. Click here to view anything new or resources that you may have missed.

Our team will continute to respond to the emerging picture by adapting and adding to our offer in line with the advice. If there is anything you would like to see, or feel would be a benefit to colleagues across the region, please do let us know.

You can read our full offer here.


If you require a copy of this information please feel free to download a copy of our PDF here.​