Community Leadership

Our Charter Assessment recognises good practice and innovation in councillor development. We are proud of how many councils have met the criteria of Level 1, Level 1 Review and Level 2, but we want every council to be awarded for all their great work and gain the kudos of this nationally recognised award!

Contact us for more information and to start the process or progress your current achievements.

We recognise that councillors want to provide the best possible standard of service for their residents and the places they live. Based on the 21CC research, we have a baseline of what skills, knowledge, attitudes and behaviours councillors need to adopt.

We will work with councils to develop a robust approach based on practical application and learning, including a 360 feedback assessment to identify current strengths and areas for development.

We can support you in undertaking a review of your Scrutiny function, using a combination of observing meetings, focus groups and 121 discussions to reflect and feedback on what’s working well.

We can help to identify opportunities to refresh your approach/skills to deliver impactful scrutiny.

Our new online 360 tool provides detailed feedback from invited peers, residents, partners, leaders and self. At the end of the process a confidential electronic report is produced, purely for your own use and development.

To maximise the report’s value, a meeting between each councillor and a trained facilitator then takes place to explain and digest the information. On completion of the meeting a personal action plan is produced.

Councillors have numerous roles and face multiple challenges on a daily basis. Therefore, it is important that they are equipped with the skills, confidence and ability to act and make a difference when needed. To aid this development, which complements the 21CC, our offer includes:

• Foundational Skills
• Relational Skills
• Digital Skills
• Reflective Skills
• Media Skills
• Scrutiny Skills

Our organisational support service uses good governance as a tool for growth. We can take a holistic approach to support councillors and work with you to find solutions to current challenges.

We do this by focussing on what good scrutiny looks like; recognising and celebrating good practice; providing clarity around policies and procedures; supporting councillors and officers to work well together to improve service delivery; and through Cabinet development to aid effective leadership.