Urgent Care


The Urgent Care Workstream is led by Dwayne Johnson, Director of Adult Social Care at Sefton to share local intelligence, identify good practice, support key issues surrounding urgent care with a focus on hospital systems; prevent admissions wherever possible, discharge safely and quickly and ensure a seamless integrated service to support people in the community.

NW ADASS Urgent Care

Grainne Siggins, Director Social Services at Newham Council, is the ADASS national lead for urgent care. There are four Regional leads and Dwayne acts as the North West Regional lead for urgent care.

There is not currently a regional working group as there are well established sub-regional urgent care groups.

National policies, strategies and guidance are cascaded to the NW ADASS lead who shares with the Chair of the NW ADASS Group and the NW Executive Board.

The NW ADASS lead receives detailed information about performance across the NW region. This tends to focus on delayed discharges attributable to adult social care, non-elective targets and A&E, as well as a raft of other information. The lead DASS communicates with the local DASS, this is often undertaken with our LGA CHIA Advisor for the North to see whether there is any assistance that can be provided.

The NW ADASS region is currently looking at its support programme around integration. NW ADASS Leads for Integration and Urgent Care will be working together to develop an improvement and support offer with the assistance of the Programme Office. In doing so, we will work closely with the NW BCF Manager. We will consider the appropriate NW network around integration.

Urgent Care Resources


NW ADASS / LGA/ ECIP : Delayed Transfer of Care Counting Workshop

23 October 2017, 12.15 – 4.00, Friends’ Meeting House, 6 Mount Street, Manchester, M2 5NS.

The NW ADASS Programme Office worked closely with the LGA and ECIP to deliver an interesting and informative workshop on DToC Counting. There was excellent engagement from across the health and social care system with over 65 colleagues in attendance which enabled very rich and stimulating table discussions and prompted lots of questions.

The presentations from the event are available here

Trusted Assessor Presentation

Trusted Assessor presentation

If you have any questions on trusted assessors or any of the good practice sites that were discussed this morning, please direct these to england.ohuc@nhs.net in the first instance so that your question can be directed appropriately.

Action on A&E

Hot off the press, the next edition of the Action on A&E Newsletter – Issue 11 – August 2017.

This edition contains two great case studies from South Warwickshire and Sunderland, which are well worth a read. Also included are links to register for our next round of Action on A&E events in September, which will include a very exciting ‘Region’s Got Talent’ competition! Please do sign up as early as possible for these events (free to register), as they are likely to sell out!

Trusted Assessor Guide and Webinars

NW ADASS has been working closely with NHSE and the Independent Care Sector Board to strengthen our respective work programmes and we are pleased to announce that the Developing trusted assessment schemes: ‘essential elements’ guide has now been published.

The guide describes how local systems could implement trusted assessment to reduce, effectively and safely, the numbers and waiting times of people awaiting discharge from hospital and is also a key part of the High Impact Change Model, as set out in the NHS Five Year Forward View Next Steps document. The Developing trusted assessment schemes: ‘essential elements’ guide has been jointly developed by; NHS England, NHS Improvement, the Local Government Association, the Association of Directors of Adult Social Services, the Care Provider Alliance and the Department of Health.

The webinars detailed below have been developed to support local systems to successfully implement trusted assessment models of their own. The webinars will cover:

  • Why are trusted assessors required?
  • What is meant by Trusted assessor
  • What do they do?
  • Where they can be used?
  • Available guidance and resources
  • How to establish a trusted assessor model of your own
  • Good practice examples

The webinars are open to everyone. To book a place, please select a date from the list below and click on the link to register, please note that each link is different for each date and time.

ECIP Offer slide deck final updated 20 October 2016

Please see attached for information the ECIP offer slides and the publication, Transforming urgent and emergency care services in England – Safer, faster, better: good practice in delivering urgent and emergency care, this is a guide for local health and social care communities.

ECIP Offer

Transforming urgent and emergency care services in England

A guide for local health and social care communities
Safer, faster, better: good practice in delivering urgent and emergency care

Other Documents

ECIP 8 Standards
Ian Wilson review of local authority DTOC performance
Sarah Mitchell’s Winter Wash Up presentation
Newton Europe Presentation
National and Regional Trends – DTOC 15/16

Key Groups and Contacts:

Dwayne Johnson, Director of Adult Social Care, Sefton, Dwayne.Johnson@sefton.gov.uk
Andrew Burridge, NW Policy & Programme Manager, NW ADASS, a.burridge@wigan.gov.uk