Performance

Overview

Sector-led improvement (SLI) is the approach to improvement put in place by local authorities following the abolition of the previous national performance frameworks. It is based on the fundamental principles that councils are responsible for their own performance and are accountable for it locally (not nationally).

North West ADASS’ ambition for SLI is that it sits at the heart of the shift away from compliance and towards a culture of learning and improving. The approach being adopted across the region will ensure the development of reflective practice, self awareness and different forms of peer support and challenge leading to targeted action where needed.

North West ADASS circulated a memorandum of understanding on the approach to sector led improvement in adult social care to all 23 upper tier authorities in the North West in September 2015.

Balanced Scorecard

At the heart of this SLI cycle is a balanced scorecard which will be a publicly available tool for reviewing all performance information relating to ASC. It is based on six risk domains and utilises published data from all aspects of Adult Social Care.
Each domain provides an overview of key monitors for the North West, from the political structure of the region to statutory performance measures and expenditure. The aim is to achieve a single view of Adult Social Care for the region that is both easy to understand and informative. It will also provide a single data warehouse of information and statistics that will enable a level of consistency across all member organisations.

The six domains are initially based on the TEASC risk toolkit covering…

Leadership & Governance
General commentary on the state of ASC & Corporate functioning, to cover areas such as political status, changes to Council structures that may risk instability or improve services and non-ASC issues that may be diverting council resources i.e. corporate savings programmes.

Performance & Outcomes
Highlight good and bad performance in your Local Authority, and focus on any actions being taken to improve Also highlight performance issues emerging in the year, and any impact on outcomes. Share any innovative business intelligence projects which you consider have impacted positively.

Commissioning & Quality
Update on issues affecting local market, provider risk in the LA, High level contract negotiations. Also discuss activity around quality assessments, working with other partners to deliver innovative services. Also highlight work being done with Service users to co-developed services.

National Priorities & Partnerships
Update on progress of Health and Social Care Integration, i.e. work with CCG/FT/GPs, multi-disciplinary team roll out. Risks to progressing the partnership work. Also update on regional partnership projects. Impact of changes to Care Act Implementation timings

Resource & Workforce
General commentary on the state of ASC & Corporate functioning, to cover areas such as political status, changes to Council structures that may risk instability or improve services and non-ASC issues that may be diverting council resources i.e. Corporate savings programmes.

Culture & Challenge
Update on Engagement activity both regionally and nationally. Local Account updates, around timings and formats where appropriate.
Underpinning each domain is a comparative view of all 23 local authorities giving an enhanced level of information for utilisation by NWADASS and the LA’s. The newly appointed NW excellence analyst will be responsible for maintaining, analysing and identifying area of improvement and best practice from this data.

Sector Led Improvement Cycle

The Balanced Scorecard will act as the primary view of SLI data. The final version will be a dynamic tool pulling together all the various cohorts and updates required.

The TEASC draft risk tool – as published and tested nationally – is a robust model to use as the basis for a NW self-assessment process. This will facilitate the “in-house” view of ASC feeding into the SLI process where appropriate.

Local Account will represent the qualitative counter part of the BCS. An agreed baseline of information and consistent layout still needs to be agreed, but is the eventual aim. This will still allow for variances at local levels but allow for comparable information.

Regional Account will reflect the combined elements of the BCS, TEASC risk tool and Local Accounts. The expectation is that submissions from LA’s into this regional account are derived with minimal resource impact from the local account.

The SLI cycle is still in draft form, each element needs to be agreed and exact terminology timescales determined.

We’re Hiring!

We don’t stand still here at North West Employers. We’re looking for a dynamic Head of Service Delivery to join our new Management Team and be part of something exciting.

10 Keys To Happier Living: Connecting With People

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North West Employers have always had a long standing relationship with the Leadership Academy and this is just one more collaborative working project to extend the reach of the Interchange programme to the North West region and beyond.

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The chief executive of Wigan Council has been commended by a government minister as among the country’s “greatest talents”. Donna Hall was praised by the Government’s Northern Powerhouse minister James Wharton after she won the Transformational Leader award in the first ever Northern Power Women Awards last month.

Social Prescribing at a Glance

The document has been designed to promote consideration of the necessary issues to better understand and harness social prescribing assets. HEE hope it will help increase awareness of the type of social prescribing activity being delivered across a range of sectors, and will help encourage more collaborative action in order to promote individual and community wellbeing.

The North West Randomised Coffee Trial

we are going to be facilitating a randomised coffee trial across the North West to help to connect leaders across sectors and professions. We hope that by doing this people will make lasting connections that will help to spread improvement and innovation.

The GM Commissioning Academy

2 FREE events as part of the GM Commissioning Academy series of events helping to bring ideas and good practice together across the North West.

The Edge – Free Events in Health & Care

The Edge is brought to you by the Horizons Group of NHS England. The Horizons Group is a small team that uses radical thinking to explore change and transformation in health and care. It aims to support colleagues in health and care to think differently about how effective change practice can lead to better outcomes for patients.

Celebrating Achievement Across The North West

Last night (16.03.16) saw the annual Local Government Chronicle (LGC) Awards take place at the prestigious Grosvenor House, London. The LGC are responsible for running the first national awards to be launched for local government, recognising those excelling and making real change in their area.